CONDICIONES ALQUILER

Pic Negre S.A. offers the rental of your ski and snow equipment online with the possibility of picking it up at the Pic Negre stores.

Pic Negre is a public limited company, domiciled at:

  • JML Building
  • Av. Sant Antoni, AD400, la Massana. Principat d´Andorra
  • NRT: A-701388-A
  • Phone: (00376) 737 720
  • e-mail: info@picnegre.com

The reservation of the rental of your equipment online implies acceptance of the general conditions indicated below. The general rental conditions may be subject to some modification, but the conditions that apply are the conditions in force on the page on the date of the reservation.

Reservation of rental equipment

All the material proposed for rent is described on our website.
The price of the rental material will depend on the category and the rental period chosen following the rates proposed on the web.
The cost of reserving online is lower than the prices published in Pic Negre S.A. stores.
There are no intermediaries on the web, we are a physical store. No management fees.

Reservation process

  • Select the store that is located in your desired ski resort.
  • Choose the duration of your skiing.
  • Select your equipment depending on your level and your needs.
  • Go to the payment gateway.
  • Print the voucher that will be sent to you by mail, to present it in the store.

Way to pay

  • Payment will be made to Pic Negre, by bank card (visa, Mastercard) with the bank Andbanc (Banco Andorrano).
  • Andbank manages the secure exchange of data and guarantees the confidentiality of the codes and their management.
  • The financial expenses related to payments made outside the territory of issuance of the bank card and other bank commissions will be borne by the client.
  • During the payment, the bank details, protected by encryption, do not transit through the Pic Negre systems and, therefore, do not remain in your possession.

Rental contract

The reservation is considered final and is effective from the collection by Pic Negre, as previously established, of the total amount of the rent and the receipt by the client of an electronic message confirming the rental that includes the "bonus" ( reservation) to print and deliver to the selected Pic Negre store.

Duration and collection of the rental

The rental starts from the moment the customer picks up the equipment at the Pic Negre store until the day of return included, according to the duration indicated in the "voucher".
The ski equipment (bikes are collected on the same day of the reservation) can be collected the day before the beginning of the rental from 5:00 p.m. and will be returned at the end of the last day of the rental.
For each "bonus" the presentation of a credit / debit card will be requested - in order to collect the data of the contracting party or in the absence of it a National Identity Document.
In the absence of a credit card, the National Identity Document will be retained as a guarantee. For equipment rented to children under 12 years of age, each skier will be asked for an identity document to verify age.
The client has full responsibility for the rented equipment, from the moment he picks it up until he returns it. The equipment must be returned to the same Pic Negre store where it was collected.

Equipment use

The use of the rented material is personal and non-transferable. The lessee is obliged to diligently use, maintain and preserve the equipment for the use for which it is intended. The lessee acknowledges that he has previously examined the delivered equipment and acknowledges that it is in good condition and at his entire disposal. The misuse of the rented equipment will have a sanction equivalent to the cost of the repair.
The delivery of other equipment different from the one delivered at the beginning entails the payment of the new equipment. The lessee is totally prohibited from modifying the setting of the fixings. The use of electric bicycles (e.bikes) or Enduro on the downhill tracks (DH) located in the Bike Park is totally prohibited under a penalty of €300.

PIC NEGRE GARANTEE

At Pic Negre we sell our own ski equipment guarantees, which cover BREAK in the equipment. As it is a guarantee, in case of theft or loss, the amount must be paid according to the range / material. In case of having the contracted guarantee, the amount to be paid in case of loss or theft will always be less than the one that would have to be paid in case of not having a guarantee. It is a product that we recommend in the face of possible unforeseen events that may arise on a day of skiing.

Rental cancellations

If you want to cancel the reservation, it can be done within a maximum period of 3 days before the collection, meaning that the sums paid by the client will be refunded. The refund will be made by sending an email, using the same bank card used in the reservation process.
In case of force majeure (illness, accident) during the rental period, the affected client may return the rented equipment and will be billed proportionally to the number of days (on presentation of a medical certificate and proof of return of the material in the store). In this case, the refund will be made by sending an mail, using the same bank card used in the reservation process.

Personal data protection

The personal data inserted in the web, Pic Negre uses for your identification, as well as for the preparation of your order.
These data may also be used by Pic Negre for commercial prospecting purposes, unless otherwise notified by you. In accordance with the law, you have a right of access and rectification of the information that concerns you. Said rectifications would be carried out by sending an mail.

Pic Negre S.A.

Pic Negre cannot be held responsible for the inaccuracies or errors and omissions contained in this website.
Pic Negre reserves the right to modify the data at any time, and specifically by updating the site.
Pic Negre cannot be held responsible for any damage, direct or indirect, resulting from information contained on the website. The user agrees not to use information on this site that may give rise to civil or criminal liability, and also agrees not to disseminate illegal information, contrary to public order or defamatory information through this website.